Some of our products are print on demand, all products are unique and produced per order. Returns or exchanges are not supported if you ordered a wrong size, colour, or simply don’t like the product. Our Print Providers don’t have inventory space to keep the unwanted items.
Once an order has been sent to production it is sent to the Print Provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, or the you ordered the wrong size or colour, we are not responsible and will not offer replacements or refunds. You are responsible of capturing the right information for your order.
However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such.
In case a replacement order is arranged, there is no need to send the original order back to us.